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Hostgator.com vs Hostgator.in

Well, I said before that hostgator has launched Indian operations on this post. Which is actually good for all of the Indian users out there. But do you think that the services of the two are same? I would rather say they are not even comparable.

I review both of them as I have hosting accounts on Hostgator.com and Hostgator.in, one of my site i.e. MyWebStay.com and arj.uno are on the Indian servers and dotKB.com is on the Texas server. So here’s the differences i found which I would like to share with you.

  1. Hostgator.in is expensive as you need to pay 10.3% extra as service tax. [1 point for Hostgator.com]
  2. Hostgator.com is far so there is latency problem (means data will take more time to reach you), Hostgator.in is near and it is about 4x times faster [1 point to Hostgator.in]
  3. Hostgator.com has a better technical support, the indian servers are expensive due to expensive network so Hostgator India has planned to cut cost by reducing their staff.[1 point to Hostgator.com]
  4. You can pay your web host in Indian currency and there is no foreign exchange fluctuations for you. [1 point to Hostgator.in]
  5. Hostgator.com is offering discounts upto 25% on their hosting plans and there are other coupons too, like First month for 1 cent. [1 point to Hostgator.com]
  6. Hostgator.in gives discounts according to Indian festivals, so it gives you a feel of home. [1 point to Hostgator.in]
  7. Hostgator.com has working affiliate system, whereas hostgator.in has no affiliate system. [1 point to Hostgator.com]

All the above points are what other peoples are discussing and there is nothing technicalities invloved in them. You can even check that out even if you don’t have a hosting account. But below is the comparison that provides things which you will probably came to know after buying. You should seriously consider them.

  1. Hostgator.in will not give you adword credit
  2. Hostgator.in is new.
  3. Hostgator.in is not Green as Hostgator.com is.
  4. Never go for a “Business Shared Plan”, as its of no use to you. Since won’t be getting a toll free number, its better to take the “Baby Plan” and put IP/SSL as addon, this would be cheaper and effective.
  5. The system used as shared server on USA servers have 16 cores CPU, whereas the System used in Indian servers have 4 cores CPU.
  6. Hostgator.in is not providing Windows Shared Hosting.
  7. On bandwidth analysis I found that Hostgator USA servers give an average download rate of  4-5MBPS and peak is 8-9 MBPS that I have noticed. Whereas Hostgator.in servers gave average download speed of 300-400KBPS, however the peak level noticed by me was 5-6MBPS. I used wget tool in terminal to do that.
  8. When it comes to dedicated servers you can see that Indian dedicated servers have a 1000GB-2000GB bandwidth, whereas USA dedicated servers have 10,000GB bandwidth.
  9. Even number of IP’s assigned by Indian servers are less than USA servers.
  10. Moreover the System spec of USA servers are far better than the Indian systems.
  11. Indian servers are slow and sluggish, so as its support team. I was very happy with the support I got from Hostgator USA, means you just need to mail them and they use to reply within 15-20 min. Here even a very small and simple query takes 8-12 hours for reply.

Despite so many drawbacks why am I still using Hostgator India services, well here’s why:

  1. My sites when working on Hostgator India servers are still fast (In terms of processing).
  2. Even though it’s 10.3% expensive than american servers, its still it is cheaper than other Web Hosting companies in India.
  3. The major reason is that one of my site wiz. CommentIndia.com uses Facebook Integration and there needs to be very less latency (in terms of ping time) to function it properly. This was not working well in the American servers as still in India many people use slow and poor quality networks (Edge, GPRS and High speed wireless internet are poor quality networks for me). Ping times on these network for USA servers is sometimes >1200ms, the same in Indian server is about ~400ms. And my Facebook intergation works well in that.
  4. I had a good time with Hostgator with last couple of years and I believe that they will improve their services in Indian operations and make them usable for people those who had normal hosting requirements (Unlike specific hosting requirements like I had).

I still love Hostgator, if you are planning to get a Hostgator USA server use coupon code “25percentlower” to get 25% discount or use coupon “gatorfor1cent” to get First month for 1 cent. On the other hand if you are planning to go for Hostgator India server use coupon code “25percentlowerindia” to get 25% discount.

For further queries, feel free to contact me at [email protected]

  1. nishant gupta
    July 4th, 2011 at 16:31 | #1

    can we change servers from india to texas??

    • Arjun Gupta
      July 4th, 2011 at 16:44 | #2

      Yes, you can.
      Cancel your current account, ask [email protected] for cancellation. Then mail [email protected] for refund.

      Then you would need to signup for a new account with hostgator.com (texas), use coupon code “25percentlower” for a 25% discount.

      Its easy.

      I would recommend that you signup for a texas server (at hostgator.com) first then transfer your account to hostgator.com and then cancel your current Indian account.

  2. Tiru
    October 23rd, 2011 at 04:58 | #3

    I would like to hosting company as a reseller of Hostgator, my sales will be inside india, please suggest to start account hostgator.com or hostgator india.

    • Arjun Gupta
      October 23rd, 2011 at 09:02 | #4

      Well, if your customers have no demands for an Indian servers than you should go for Hostgator.com (US) as their servers have better speed than the Indian ones. Moreover the US guys have plenty of support staff who is ready to help you. You can get good discounts on the US ones also like “25percentlower” which will allow you a straight away 25% of on any bill amount.
      But Indian servers are near your home and that’s the only benefit, moreover you have to pay them in Indian currency and not in Dollars.
      One more thing that you should consider is that there will be an additional 10.3% service tax on Indian servers which would inflate your cost (this is over and above the prices written on the website).

  3. Tiru
    October 24th, 2011 at 11:23 | #5

    Thank you Boss!

  4. Piyush
    February 11th, 2012 at 14:42 | #6

    If i want to check the hostgator service i mean after using the service for 10-12 day n then ask 4 refund will they do so. And how much they refund to me.

  5. Arjun Gupta
    February 11th, 2012 at 16:59 | #7

    Hi Piyush!
    There is a 45 day money back policy Hostgator.in (India) and Hostgator.com (US) gives, so you can use there servers till 45 days and still ask for a refund. But the same is not valid on Dedicated servers.

  6. Animish
    January 6th, 2013 at 04:51 | #8

    Hi Arjun!

    The one thing you mentioned is completely wrong.
    “Hostgator.in will not give you adword credit”
    That’s wrong.
    Visit –
    https://www.google.com/appserve/fb/forms/hostgator/
    See you are getting Rs.2500 AdWords credits.

    • Dhruv
      May 31st, 2013 at 16:09 | #9

      “File not found – 404”
      I Think Arjun is right

    • Arjun Gupta
      June 1st, 2013 at 02:07 | #10

      You might be right, but ultimately hostgator is giving something which google gives for free. A Rs. 2500 voucher on adwords is something which google is offering since years.
      Also in order to utilise this you need to pay google another Rs. 2500 and afterwards google will credit your account with Rs. 5000.
      Seems like this is kind of a discount and not a free voucher.

    • Arjun Gupta
      June 4th, 2013 at 07:59 | #11

      Hi Animish,
      The Rs. 2500 Google Adwords credit is a normal discount scheme that Google offfers. Its not exclusive only for Hostgator.in members.
      Moreoever when u sign up, first you need to give an initial amount of Rs. 2500 and then you will get Rs. 2500 extra. So you pay 2500 and get 5000. Its more of 50% discount rather then Rs. 2500 free credit.

  7. Veeresha
    January 22nd, 2013 at 17:32 | #12

    Hi Arjun,

    thanks for u’r explanation. now also i am confusing on it.

    i have hosting account in hostgator.com. can i shift to hostgator.in.. if yes. may i know the procedure to shift?

    • Arjun Gupta
      June 1st, 2013 at 02:09 | #13

      Yes you can, just ask hostgator.com to refund you the amount in relation to balance unutilised period. Afterwards open a new account with Hostgator.in

  8. Amogh Chakravarthy
    May 24th, 2013 at 19:58 | #14

    Will blogs hosted on HostGator.in as well as HostGator.com come under Indian jurisdiction or will it be just with HG.in?

    • Arjun Gupta
      June 4th, 2013 at 08:03 | #15

      Only Hostgator.in

  9. Sachin Bal
    June 4th, 2013 at 07:36 | #16

    My experience with hostgator.in has been horrible. My sites have been hacked into, malware has been detected and the servers have just crashed. In fact, it seems I am giving a call to hostgator.in, with some problem or the other, nearly every month. I guess, I will soon run out of patience and move to hostgator.com.

    • Arjun Gupta
      June 4th, 2013 at 08:12 | #17

      Hi Sachin,

      Even I accept that services of Hostgator.in are not good and are incomparable to the services offered by Hostgator.com. But when it comes to Hacking and Malwares, its not their fault. Maybe someone is trying to bug you a lot.

      Very recently HG.in has taken few steps to improve their services. I would recommend you to wait for a while, or atleast till your subscription expires, because Hostgator.in DOESNOT have a refund policy after 45 days. So you will end up nowhere once you cancel your server subscription.

  10. Sarvesh
    August 21st, 2013 at 11:00 | #18

    Hi..
    Very nice and useful information…(specially when migrating from goo..daddy)
    Just a little question. Can we buy/get a cpanel for additional domains in baby plan of hostgator.com

    • Arjun Gupta
      August 21st, 2013 at 11:18 | #19

      You will get one cPanel for all your domains. No host allows separate cPanels for Addon domains, you need to opt for a Reseller Plan for it.

  11. yogesh
    September 14th, 2013 at 13:42 | #20

    Hello Arjun
    Which one you suggest me Hostgator.com or hostgator.in if my targated traffic is from outside india.??

    • Arjun Gupta
      September 14th, 2013 at 14:12 | #21

      Hi Yogesh,
      Go for Hostgator.com, there service is much better. And in real scenarios it is cheap also, as you can easily get good discounts like 25% off with “25percentlower” coupon code or $0.01 per month hosting with coupons like “gatorfor1cent”. Also if you opt for Indian server, you will need to pay additional 12.36% service tax, which is over and above the amount specified in Hostgator.in’s website.

      But discount is not only thing to consider, the server configs and load is much better in US servers. Moreover there support team is also very responsive and understanding. These things are also in the Indian server but quality varies a lot between them.